Skip to main content

Sign-in, organization, and funding

GitHub sign-in does not complete​

  1. Confirm you are signing into the intended GitHub account.
  2. Allow pop-ups or use the CLI's --no-browser verification URL.
  3. Complete the displayed verification before its timeout.
  4. Run proof liskov whoami rather than repeating login blindly.

If the token is expired or belongs to the wrong account, run proof liskov logout, then start one new login. Never share the verification code or session file.

Organization is missing or wrong​

proof liskov organization list
proof liskov organization use ORGANIZATION_ID
proof liskov whoami

An invitation must be accepted by the invited GitHub identity. A pending, expired, revoked, or already-used invitation cannot grant access. Ask an admin to inspect Team; do not forward a private invitation link.

Switching does not move Applications. If an Application is absent, verify both organization ID and Application UID before creating another.

Plan or terms block setup​

Open Billing & funding and read the displayed requirement. Only an admin can change plan/funding settings. Accept terms for the correct legal organization. An unavailable plan or disabled control is not a reason to call an internal endpoint.

Stripe checkout succeeded but credit is unchanged​

  1. Return to the same organization's Billing & funding page.
  2. Refresh the authoritative Service Credit and transaction read.
  3. Confirm Stripe says the payment is paid, not pending or failed.
  4. Wait for the stated confirmation window; do not submit another payment.
proof liskov organization service-credits ORGANIZATION_ID --json
proof liskov organization billing transactions ORGANIZATION_ID --limit 25 --json

If still missing, contact support with organization ID, checkout/payment reference, UTC timestamp, amount/currency, and redacted CLI output. Never send card number, security code, session token, or a screenshot containing them.

Available credit is below the displayed balance​

Check Reserved. Available credit excludes active holds. Match each reserve to a deployment or financial review. Do not infer a ledger error by subtracting rounded browser values; use transactions.